Cookie Policy

1. What Is a Cookie?

A cookie is a small text file stored on your device (computer, tablet, or smartphone) when you visit a website. It allows the website to recognize your device and remember certain information about you, such as your preferences or browsing history.

2. Use of Cookies on Our Website

We use different types of cookies to enhance your browsing experience.

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website (e.g., shopping cart, navigation, security features).

Performance Cookies

These cookies collect anonymous information about how visitors use the website (e.g., Google Analytics).

Personalization Cookies

These cookies help tailor content and improve your user experience.

Marketing Cookies

These cookies are used for targeted advertising and performance tracking (e.g., Facebook Pixel, TikTok Pixel).

3. Consent

When you first visit our website, a cookie banner will appear informing you about the use of cookies and giving you the option to accept or refuse non-essential cookies.

Your preferences are stored for a maximum of 13 months.

4. Managing Your Preferences

You can change your cookie preferences at any time through the “Cookie Settings” link at the bottom of the page, or by adjusting your browser settings:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

Please note that disabling certain cookies may affect some website features or performance.

5. Contact and Legal Information

Privelli

Business Address: Jokwei 18, 8491AK Akkrum, Friesland, The Netherlands

Legal Information

Privelli

Business Address: Jokwei 18, 8491AK Akkrum, Friesland, The Netherlands

Email: contact@privelli.co.uk

Phone: +31610724915

Chamber of Commerce (KvK) Number: 90444922

VAT Number: NL865317355B01

Contact form

Frequently Asked Questions

How long will it take to receive my orders?

The total delivery time is estimated between 5 and 9 business days, including:

1 to 3 business days for order processing (for orders placed before 8:00 PM GMT)

4 to 6 business days for delivery within the United Kingdom, depending on your location.

Once your order has been shipped, you will receive a confirmation email with a tracking link.

What are the return rules?

You can return an item within 14 days of receipt.

Items must be new, unworn, with packaging and tags .

Return shipping costs are your responsibility , except in the case of an error or defective product.

Exchanges are possible , also at your expense.

When will i get my money back?

Once your return is received, the refund will be issued on the day the package is received .

Please note that it may take 3 to 5 business days for your bank to process the transaction.

What size should i get?

We highly recommend ordering one size up for a better fit.

Our clothes are fitted to the body , so ordering one size up will allow you to feel comfortable .

Our shoes and moccasins are true to size .

Remember that moccasins do not have laces and therefore should be slightly tight .

If in doubt, take a size up for the loafers to ensure they won't be too tight.

We recommend you take a half size up if you usually wear half sizes, for a better fit.

Can i track my order?

Yes, once your order has been shipped, we will provide you with a tracking number to follow its progress. You can also view your order on our tracking page:Track your order